Personal information
Your personal information is protected. In accordance with the provisions of the French Data Protection Act of 6 January 1978 (amended by the Act of 6 August 2004 on the protection of individuals with regard to the processing of personal data), you have the right to access, rectify or object to any personal data collected about you. These rights may be exercised by contacting us by email. The information collected about you is for internal use only.
The person responsible for processing personal data is Anne-Laure Mattera, whose contact details can be found in the legal notice.
Cookies
The cookies used by lesbretellesdeleon.com are designed to improve your browsing experience and provide you with the most relevant information possible. The cookie does not allow you to be identified but will help to measure the activity of Internet users on the site. In a few words, a cookie records information about your browsing, such as the date and time of your visit and the pages consulted. Social network cookies collect personal data as soon as the sharing buttons are used.
All data generated by cookies is for internal use only and will not be passed on to third parties under any circumstances. No cookies will be activated without your consent. You can disable them at any time from your browser by changing the settings:
- Internet Explorer
- Safari
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Everything you need to know about cookies and your rights: https://www.cnil.fr/vos-droits/vos-traces/les-cookies/
Your rights
You have the right to obtain information free of charge about your personal data stored with us and to request, where appropriate, correction, restriction of processing, data portability or deletion. As a person affected by the processing of personal data, you have the following rights: Under Article 15 of the GDPR, you have a right of access to your personal data. Pursuant to Article 16 of the RGPD, you have the right to rectify, as soon as possible, any personal data that is inaccurate. You have the right to request that this data be completed. Pursuant to Article 17 of the RGPD, you have the right to erasure of personal data insofar as processing is not necessary in order to
- exercise of the right to freedom of expression and information
- compliance with a legal obligation
- in the public interest
- to establish, exercise or defend legal claims.
Under Article 18 of the RGPD, you have the right to limit processing in cases where:
- you dispute the accuracy of the data
- the processing of your data is unlawful but you object to its deletion
- we no longer need your data but you still require it to establish, exercise or defend your legal rights.
Under Article 21 of the RGPD, you have a right to object to the processing of data. Under Article 20 of the GDPR you have a right to receive your data in a structured, commonly used and machine-readable format (right to data portability). Under Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. For any questions relating to the collection, processing or use of your personal data, for any requests for information, correction, blocking or deletion of data as well as for any withdrawal of agreements given or any objection to a particular use of the data, please send a message to contact(@)lesbretellesdeleon.com.
Commercial prospecting by e-mail with subscription to our newsletter
We send you commercial prospecting by e-mail on the legal basis of your express consent obtained when you subscribe to the newsletter or when you tick the ‘receive the newsletter’ box on the purchase summary page. If you no longer wish to receive commercial prospecting by e-mail, you can let us know at any time by clicking on the unsubscribe link in each e-mail.
Right to object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests which prevail when balancing the respective interests of the parties, you may object to such processing with effect for the future. If processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object on grounds that arise from your particular situation.
Once you have exercised your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for such processing which outweigh your interests, rights and freedoms, or if the processing is involved in asserting, exercising or defending legal claims.
This does not apply if the processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose.
Right of withdrawal
Under the conditions set out in article L121-16 of the French Consumer Code and in the context of distance selling, the customer has a cooling-off period of 14 clear days from delivery of the order. Goods may therefore be returned under the following conditions.
You have the right to withdraw from this contract without giving any reason within a period of fourteen days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last item.
Exercising the right of withdrawal: To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (e.g. letter sent by post, fax or e-mail) by post to the address E comme B, 1A rue Eugène Maréchal, 69200 Vénissieux, France, by telephone on +33 4 72 96 09 05 or by e-mail to the address contact@lesbretellesdeleon.com.
In order for the withdrawal period to be respected, all you need to do is send your communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period. You must bear the direct cost of returning the goods.
Consequences of the right of withdrawal
You must return the goods to E comme B, 1A rue Eugène Maréchal, 69200 Vénissieux, France, without undue delay and, in any event, no later than fourteen days after you have informed us of your decision to withdraw from this contract. This period is deemed to have been respected if you return the goods before the fourteen-day period has expired. If you withdraw from this contract, we will refund all payments received from you, including the cost of delivery (excluding any additional costs incurred as a result of you choosing a delivery method other than the cheaper standard delivery method offered by us) without undue delay and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract. We will make the refund using the same method of payment that you used for the original transaction, unless you expressly agree to a different method; in any event, there will be no charge to you for this refund. We may defer a refund until we have received the goods or you have provided proof of dispatch of the goods, whichever is the earlier. You will only be liable for any depreciation in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the goods.
Exception to the right of withdrawal
The right of withdrawal does not apply to the following contracts:
- contracts for the supply of goods made to the consumer's specifications or clearly personalised;
- contracts for the supply of goods likely to deteriorate or expire rapidly;
- contracts for the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
- contracts for the supply of goods which, after delivery, are by their nature indissociably mixed with other items;
- contracts for the supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and which may occur during the withdrawal period.