www.lesbretellesdeleon.com (hereinafter referred to as "the site") is published by E COMME B, a SASU with capital of 5,000 euros, headquartered at 69200 Vénissieux - 1A rue Eugène Maréchal, registered in the Lyon Trade and Companies Register under no. 832 307 524, (hereinafter referred to as "E COMME B"). All orders placed on the site are subject to the present terms and conditions of sale. Société E COMME B reserves the right to adapt or modify the present terms and conditions at any time. The version of the general terms and conditions of sale applicable to any transaction is the one appearing online at www.lesbretellesdeleon.com at the time the order is placed.
The customer
The Customer declares that he/she is a natural person of at least 18 years of age and has the legal capacity or parental authorization to place an order on the site. When registering the Customer's personal data in the "my account" section, the Customer must ensure that the mandatory data provided is accurate and complete. In the event of an error in the recipient's details, E COMME B cannot be held responsible for the impossibility of delivering the product. E COMME B reserves the right to cancel any order if the customer's IP address is located in a country other than the billing and/or delivery address.
The products
The products offered for sale are those described on the Site. E COMME B takes the utmost care in the presentation and description of these products in order to provide the customer with the best possible information. However, it is possible that non-substantial errors may appear on the Site, which the customer acknowledges and accepts. In any event, in the event of non-conformity of the product delivered in relation to its description on the Site, the Customer may either exercise his/her right of retraction, or invoke the E COMME B guarantee of conformity, which will, where appropriate, either exchange the product or reimburse the price (in whole or in part) that may have been invoiced.
The order
Orders placed on the Site are subject to compliance with the procedure set up by E COMME B, which consists of a series of different stages that the customer must follow in order to validate the order. The customer will have the opportunity, before definitively confirming his/her order, to check the details of the order and its total price, and to correct any errors, before confirming the order to express his/her acceptance. Any order confirmed by the customer constitutes a sales contract and acceptance of all the stipulations herein. E COMME B will refuse any order from a customer with whom there is a dispute or incident relating to the payment of a previous order, or who contravenes the provisions hereof. In this case, E COMME B will inform the customer by e-mail.
In the event that the customer fails to contact E COMME B to correct any erroneous information or any information that is contrary to the present terms and conditions of sale, E COMME B reserves the right not to process the order. A confirmation email summarizing the order (products, price, product availability, quantity, etc.) will be sent to the customer by Société E COMME B. To this end, the customer formally accepts the use of electronic mail for confirmation by Société E COMME B of the contents of his/her order. In all cases, invoices are issued upon delivery.
Prices and terms of payment
Price determination
Product prices are quoted in euros, inclusive of all taxes but excluding delivery charges. The total price of the order (including all taxes and shipping costs) is indicated in the shopping basket. E COMME B reserves the right to modify its prices at any time, but products will be invoiced on the basis of the prices in force at the time the order is registered, subject to availability.
Terms of payment
Products are payable in cash on the day the order is placed. Payment is made by credit card.
The Customer accesses a dedicated space provided by a banking institution, which ensures the security and registration of the payment order. In this respect, the Customer expressly acknowledges that communication of his/her bank card number to Société E COMME B constitutes authorization to debit his/her account for the amount of the products ordered.
The data recorded and kept by Société E COMME B constitutes proof of the order and of all transactions. The data recorded by the payment system constitutes proof of the financial transactions.
Shipping & Returns
Delivery
Delivery is made to the delivery address indicated by the customer, it being specified that this must be the customer's home address or that of any other natural person of his/her choice. Delivery cannot be made to hotels or post office boxes. In order for these delivery times to be respected, the customer must ensure that he/she has provided accurate and complete information concerning the delivery address (such as, in particular: street number, building number, staircase number, access codes, names and/or intercom numbers, etc.). The times indicated are indicative times, corresponding to average processing and delivery times. E COMME B cannot be held responsible for the consequences of a delay in delivery for which it is not responsible. In the event of damaged packages (already opened, products missing, etc.), the Customer undertakes to notify the carrier and Société E COMME B, by any means, of any reservations within 3 days of receipt of the product.
Return
In the event of a retraction or a non-conforming item, E COMME B offers you a simple procedure to enable you to return an item under the best possible conditions. Returned items are checked by our logistics department, and if they meet the conformity criteria, a refund file is registered with our accounting department.
Right of withdrawal
If you are not satisfied with an item and wish to exercise your right of withdrawal, you have 14 days from the date of receipt of your order to inform us of your intention to return part or all of your order.
In the event of a retraction, return shipping costs and the choice of shipping method are free of charge, except in the case of Chronopost outbound shipping costs.
Refunds
Refunds for products in the cases described in Articles II and VI will be made by E COMME B within a maximum of 30 days of receipt and verification of the said products. Refunds will be made using the same method of payment chosen by the customer at the time of ordering, or by issuing a purchase voucher.
Applicable law
All orders automatically imply the customer's acceptance of the general terms and conditions of sale. These terms and conditions are governed by French law. In the event of a dispute, the French courts shall have exclusive jurisdiction. In the event of difficulty or complaint concerning an order, the customer may contact Customer Service to find an amicable solution. They may also refer the matter to a consumer mediator: FEVAD.
Pursuant to Article 14, paragraph 1 of European Regulation No. 524/2013 of May 21, 2013 on RELC, the European Commission provides consumers with an online dispute resolution platform available at this address: http://ec.europa.eu/consumers/odr/
Data protection
The information collected by E COMME B when a customer places an order is required to manage the transaction and may therefore be communicated in whole or in part to E COMME B's service providers involved in fulfilling the order. The customer is informed that the same personal data may also be collected by an organization in charge of analyzing orders and combating credit card fraud. In accordance with the French Data Protection Act no. 78-17 of January 6, 1978, customers have the right to access, rectify, oppose and delete data concerning them.
Intellectual property rights
All elements on this site (text, graphics, etc.) are the exclusive property of E COMME B or of third parties who have authorized their use. They are protected by Intellectual Property rights. The fact of being able to consult and save the data of this site on another support does not give right of reproduction or representation, total or partial of this site or whole or part of its elements. Only use for strictly private purposes will be tolerated, subject to the provisions of the French Intellectual Property Code.
The trademarks and logos of E COMME B et les Bretelles de Leon and its partners appearing on the site are registered trademarks. In accordance with articles L. 713-2 et seq. of the French Intellectual Property Code, any reproduction or representation, in whole or in part, or any modification or deletion of these trademarks is prohibited without the express authorization of their owners.
The establishment of links to one or more pages of the present site requires the prior agreement of the publication director. Any unauthorized link must be removed on request.