Have you decided not to keep your item because it doesn't suit you? Have you made a mistake in your choice of product? Does your order not conform to your specifications? No problem! You can return your items to us FREE OF CHARGE.
The withdrawal period is 14 clear days from receipt.
We ask you to remove the clamp so that the "claw" of the adjustment does not mark the braces.
Please note that we do not reimburse Chronopost shipping costs if you have chosen this delivery method.
Thanks to the return label we provide, you won't have to pay anything in advance. The principle is simple:
- Send us an e-mail at contact@lesbretellesdeleon.com to inform us of your wish to return your goods.
- Within 48 hours, you'll receive a prepaid return label by e-mail.
- Drop off your package at the post office
- Upon receipt of your parcel, we will proceed with the refund.
- Free return shipping is only valid in France.
ATTENTION: All personalized or made-to-measure items or items that are the subject of a special order for a customer cannot be the subject of return and refund requests.